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JVH Support & Service

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Training
JVH Engineering is proud to be an official Autodesk Training Center (ATC). We are excited that Autodesk recognizes JVH as leaders in high quality training on Autodesk products. Quality distinguishes Autodesk ATCs from any other training provider. They also provide the best way for beginners and experts alike to get up to speed.  ATC managers and instructors are given a great deal of support from Autodesk to ensure that your training experience exceeds expectations. Facilities are held to the highest standard so you enjoy a comfortable classroom setting with a workstation dedicated solely to you.

View training schedule and registration here.

All full day training classes come with 60 days free technical phone support upon completion of class!
 
Experts On Hand
Proper training is an investment that yields increased productivity, minimized errors, speed, and efficiency - in the end saving you time and money. Staffed with full-time Autodesk Certified Instructors, we’ll educate your staff and ensure they are well-versed in the industry solution you have purchased. Our small class sizes allow JVH instructors to address each individual with plenty of personal attention.

On-Site Training
This limits the extra costs and down time. To maximize your on-site training time, we’ll be happy to segment the class sessions to fit into your busy schedule.

Customized Training
Training doesn’t have to be one size fits all. Let JVH analyze your needs and create a custom training program catered to you, focusing on your company’s unique, specific needs. Become an expert on the newest, most innovative software.

JVH Technical Support & Consulting
When companies turn to us for technical support, they’re looking for the very best. Our Autodesk Certified Instructors are experts on Autodesk software, providing same-day responses and resolution estimates for your technical needs. JVH Technical Support gives you access to our trained, experienced staff dedicated to solving your general usage questions. We’ll quickly and effectively handle your call, monitor your progress, and log your information from start to resolution. Excessive fundamental questions are training in nature and training will be suggested. JVH Technical support is offered for a small annual fee and covers general usage questions. Technical support does not include installs, upgrades or migrations. Whether it’s a simple standalone license install or a full network deployment, allow JVH experts to handle your install needs. 
 
We look forward to providing solutions for your technical support needs and assisting you throughout the year. Please call with any questions.

60 Days Plus
With most software purchases or the completion of multiple day training courses, JVH Engineering automatically gives you 60 days worth of FREE Technical Support via phone and email. However, we recognize that sometimes 60 days is not enough, and that’s why we offer our Technical Support Program to extend expertise by offering workarounds and resolutions.
 
On-Site Support, Installation, and Consulting
You can have access to our dedicated Autodesk Certified technical support staff to help transition or solve your engineering needs. Let us minimize your down time and expenses by getting you up and running in no time. 

Other services can be purchased at an hourly rate. For custom engineering needs or issues, feel free to call JVH Engineering at (616) 531-9861.

 

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JVH Engineering • 3040 Ivanrest Ave., Grandville, Michigan 49418 • Phone (616) 531-9861 • Fax (616) 531-7763
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